Return & Refund Policy

PRODUCT ORDERS (DOCUMENTATION, BOOKS & ACCESSORIES)

The following terms and conditions apply for merchandise that is not damaged, defective, or has a McBee shipping error:

The original order may not be older than three (3) months
To start a return, please email sarahbacon@mcbeeassociates.com or dial McBee Customer Service at 610-964-9680. If the merchandise has not been returned within 60 days, the return authorization will be canceled and removed from our system.
All return shipments must be shipped prepaid and clearly marked. The original packaging is best.
Upon receipt and inspection of the returned merchandise, McBee will either issue a refund or exchange the merchandise as instructed.
Returns may be rejected due to the physical condition of the items received.
If the product is defective or incorrect, please contact McBee Customer Service at 610-964-9680.

The following terms and conditions apply to online training and webinar subscriptions purchased from McBee Post-Acute Academy:

All online training and webinar subscriptions are non-returnable and non-refundable.
By purchasing you agree to not copy, transfer or share the content with other individuals or facilities. Restrictions may vary by training. Please contact McBee Post-Acute Academy at 610-964-9680 if you have any questions or concerns regarding your online training subscription.

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