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Star Rating: HHCAHPs - Patient Survey Star Rating
Star Rating: HHCAHPs - Patient Survey Star Rating

Star Rating: HHCAHPs - Patient Survey Star Rating

$ 49.00

Patient experience plays a vital role in agency performance and public perception. This course dives into the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey and how it directly influences your Patient Survey Star Ratings.

You’ll gain a clear understanding of how HHCAHPS is calculated, what each question measures, and how to drive improvement through effective communication, staff education, and patient engagement. This module also offers actionable tips to boost survey participation and enhance the overall patient experience.

Learning Objectives:

  • Discuss what HHCAHPS is, where it’s used, and how it’s calculated

  • Review the specific questions included in the HHCAHPS survey

  • Discuss important techniques and tips for improving Patient Survey Star Ratings

  • Identify strategies to maximize patient survey participation

  • Explore concepts for educating staff on effective communication to support HHCAHPS success

*Purchase term consists of 2 months (60 days) of access to the online modules. Access is limited to the purchaser only. Modules may not be recorded, reproduced, or redistributed without the express consent of McBee, part of Netsmart..

    At the conclusion of this presentation, attendees will receive 0.75 Nursing & Administrator CE.

    No refunds.

    Due to the sensitive nature of the course work, and the intangible nature of the product, McBee is not able to offer refunds on any course materials.